Minor incident
2022-01-24 09:35 CEST
·
1 hour, 46 minutes
Updates
Resolved
January 24, 2022 · 11:22 CEST
The issues with the Customer Care Center are resolved.
Update
January 24, 2022 · 10:37 CEST
Logging in doesn’t seem to work for everyone yet, but we’re still working on it. The disruption is almost over.
De-escalate
January 24, 2022 · 09:57 CEST
A fix has been implemented and the supplier is monitoring the results.
Investigating
January 24, 2022 · 09:39 CEST
The Customer Care Center of The Courseware Company is not available at this moment, due to network problems at the supplier of this environment.
They are doing everything they can at the supplier to remedy this, and we will inform our customers about the progress via this route.
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