Minor incident2022-01-24 09:35 CEST · 1 hour, 46 minutes
ResolvedJanuary 24, 2022 · 11:22 CEST
The issues with the Customer Care Center are resolved.
UpdateJanuary 24, 2022 · 10:37 CEST
Logging in doesn’t seem to work for everyone yet, but we’re still working on it. The disruption is almost over.
De-escalateJanuary 24, 2022 · 09:57 CEST
A fix has been implemented and the supplier is monitoring the results.
InvestigatingJanuary 24, 2022 · 09:39 CEST
The Customer Care Center of The Courseware Company is not available at this moment, due to network problems at the supplier of this environment.
They are doing everything they can at the supplier to remedy this, and we will inform our customers about the progress via this route.